Susan Knox: Doing Her Part to Create a Community of Hope

Today we highlight Susan Knox, honored with a 2017 Champ Award. Her Champ award was sponsored by Greenleaf Trust. CIS Board member and Kalamazoo Promise Board Member Dr. Janice M. Brown presented the award.

A child’s success in school and life often hinges on the opportunity to have a one-on-one relationship with a caring adult. It’s one of the five CIS basics, something every child needs and deserves. This relationship can make the difference between a student staying in school or becoming one of the 1.2 million students who drop out of school each year. Since the Fall of 2010, Susan Knox has been that caring adult for many of our high school students, particularly those struggling academically.

When Susan, a chemical engineer, retired from Pfizer, she sold her house and car, and moved downtown. “I wanted to start volunteering,” she said, “to contribute to something I felt passionate about. I picked up a pamphlet about volunteering and circled the ones I thought I could do.” We’re forever thankful she circled Communities In Schools.

Susan, on right, with CIS Site Coordinator Deborah Yarbrough.

She has been a CIS volunteer at Kalamazoo Central for seven years now. Regardless of the weather, she catches the city bus and week after week, year after year, shows up consistently for our kids. “Suzie’s passion to serve students goes far beyond what is expected of any volunteer,” says CIS Site Coordinator Deborah Yarbrough. “She’s willing to adjust her schedule to accommodate the needs of both our students and staff.

Her flexibility has allowed CIS to connect her with the students who need her most. She provides academic support to student one-on-one and in small groups. She’s worked with students during study hall, after school, and during the lunch hour. While she primarily focuses on math, she’s willing to tutor in other subjects. “No French or Spanish,” she says, “but I’ll give everything else a try.”

Susan and Kalamazoo Cental student taking a break from tutoring to smile.

Smart, compassionate and humble, Susan credits her success with students to the support she’s received along the way. “CIS gave me the training I needed to be successful. I learned how to do things and just as importantly, what not to do.” She refers to CIS Site Coordinator Deborah Yarbrough and CIS Success Coach Jenna Cooperrider as her “CIS bosses…They aren’t bossy, though,” she says. “Because they know the students so well, they give me insight into what the students need from me. They’re role models. I watch their interactions and it helps me figure out what I should do, what I should tolerate or not tolerate when it comes to behaviors. They coordinate with each other and give me the support I need so I can support the student.”

“Volunteering,” someone once said, “is the ultimate exercise in democracy. You vote in elections once a year, but when you volunteer, you vote every day about the kind of community you want to live in.” Through her rock solid and steady support, Susan is creating a community of hope, one in which all children can fulfill their promise.

Susan Knox, we thank you for helping kids stay in school and achieve in life.